EMBER FIX

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EMBER FIX

EMBER

FIX

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Tel: +39 3471820463

Email: info@emberfix.com

PRIVACY POLICY


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This information notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, regarding the protection of personal data.

 

1. Data Controller

The data controller is Energy Srl, with registered office at Via Carola 3B, 28046 Bellinzago Novarese (NO), VAT no. 02735640035, registered with the Chamber of Commerce of Novara. For any privacy-related request, you can contact the controller at the email address: info@emberfix.com.

 

2. Purpose of Processing

The personal data provided by users are processed for the following purposes:

  • Management of orders and commercial transactions
  • Sending promotional communications (with prior consent)
  • Responding to support requests
  • Fulfillment of legal and tax obligations
  • Statistical analysis and improvement of user experience

 

3. Types of Data Collected

The data processed include:

  • Identification data (name, surname, address, email, phone)
  • Payment data (only through encrypted systems)
  • Browsing data (through technical and profiling cookies, with prior consent)

 

4. Legal Basis for Processing

The processing of data is based on:

  • Explicit consent of the user
  • Contractual necessity (e.g. purchase of products)
  • Legal obligations
  • Legitimate interest of the controller (e.g. fraud prevention)

 

5. Processing Methods

Data are processed with electronic tools and appropriate security measures, in accordance with the principles of minimization, integrity, and confidentiality. The site uses secure protocols (HTTPS) and encrypted payment systems.

 

6. Data Retention

Data will be retained for the time strictly necessary for the purposes for which they were collected, and in any case no longer than the terms provided by current regulations.

 

7. User Rights

The user may exercise the following rights:

  • Access to their data
  • Rectification or deletion
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent at any time

Requests can be sent to the email address indicated above. In case of violation, the user has the right to lodge a complaint with the Data Protection Authority.

 

8. Cookie Policy

The site uses technical cookies and, with prior consent, profiling and third-party cookies. The user can manage preferences through the dedicated banner and consult the Cookie Policy for more details.